If you do not get any other information from us, you can pick up your accreditation at the entrance of the Schwarzl Freizeitzentrum. The Volunteer badges will be ready for pick up from 16.09.2021 onwards at entrance E3. Before 16.09.2021 you can pick up your badge at E1. If you pick up your accreditation on the first day of volunteering, please schedule enough time (at least 30 minutes!).

The badge is individual and must be worn visibly at all times. It may not be transferred to anyone else. You are entitled to access the zones, events and catering facilities in the approved accreditation categories as indicated by the package service pictograms on the front of the pass and stored in the QR code.

If the badge is lost or damaged, the accreditation center must be notified immediately. Please e-mail [email protected] or visit the Accreditation Point at Schwarzl Freizeitzentrum.

There is a volunteer shuttle service from the center of Graz to the Schwarzl Freizeitzentrum!

• From 16.9.-21.9. and from 27.9.-29.9.2021 there is a shuttle service for volunteers only.
• There will be a shuttle service for volunteers and visitors from 23.9.-25.9.

The stops:

• Main Station
  • Andreas-Hofer-Platz
    • Jakominiplatz
      • Don Bosco
        • Schwarzl Freizeitzentrum (SFZ)

Timetable: Volunteers only

To the SFZ in the morning

• 07:00 a.m. Main Station
  • 7:08 a.m. Andreas-Hofer-Platz
    • 7:11 a.m. Jakominiplatz
      • 07:18 a.m. Don Bosco
        • 07:40 a.m. SFZ
      • 07:15 a.m. Hauptbahnhof
        • 7:23 a.m. Andreas-Hofer-Platz
          • 7:26 a.m. Jakominiplatz
            • 07:33 a.m. Don Bosco
              • 07:55 a.m. SFZ

Return in the evening

• 06:05 p.m. SFZ
  • 06:27 p.m. Don Bosco
    • 06:34 p.m. Jakominiplatz
      • 06:37 p.m. Andreas-Hofer-Platz
        • 06:45 p.m. Main Station

• 07:05 p.m. SFZ
  • 07:27 p.m. Don Bosco
    • 07:34 p.m. Jakominiplatz
      • 07:37 p.m. Andreas-Hofer-Platz
        • 07:45 p.m. Main Station

Timetable: Volunteers and Visitors

To the SFZ in the morning

• 06:45 a.m. Main Station
  • 06:53 a.m. Andreas-Hofer-Platz
    • 06:56 a.m. Jakominiplatz
      • 07:03 a.m. Don Bosco
        • 07:25 a.m. SFZ

• Every 30 minutes afterwards

Return:

• 07:30 a.m. SFZ
  • 07:52 a.m. Don Bosco
    • 07:59 a.m. Jakominiplatz
      • 08:02 a.m. Andreas-Hofer-Platz
        • 08:10 a.m. Main Station

• Every 30 minutes afterwards

A detailed shuttle schedule will be published in the Volunteer Center.

All persons with an accreditation can use public transport in zone 101 for free. An international photo ID must be carried in case of control in the tram/bus.

THE SFZ (yellow star) is located outside the sone 101, therefore is the shuttle service. Use public transport to get to a station for the EuroSkills shuttles.

For the public transport in Graz use the “BusBahnBim” app from “Verkehrsauskunft Österreich. The app shows you the connections and the timetable for the public transport.

Volunteers who travel to the SFZ by car on their own can park at the visitors’ parking.

The Volunteer Center, which is open every day, will be your number one meeting point during your entire time at EuroSkills 2021. There will be a lounge area for all volunteers. At the Center you can relax before and after your work and connect with other Volunteers.

In addition to snacks and drinks, there will be also an open wardrobe where you can leave your jacket or bag. We do not guarantee for any damage or loss. There will be also a few lockers available for articles of value.

The Volunteer Center is in the building next to the lake on the first floor. In the Volunteer Center Bibiane is your first person to contact if you have any questions.

Das Volunteer-Center opens on 16^th of September and closes on 26^th of September 2021.

• Opening hours from 16^th to 24^th of September 6:45 a.m. to 09:30 p.m.
• Opening hours on 25^th of September          06:45 a.m. to 00:30 -> Volunteer Party! Drinks & Music
• Opening hours on 26^th of September          06:45 a.m. to 10:30 p.m.

If possible, please start your day at the Volunteer Center, because the latest information will always be published there.

Please do not forget your accreditation: It is your ticket to get to the Volunteer Center.

You get your volunteer outfit at the Volunteer Center. If you pick up your outfit on the first day of volunteering, please schedule enough time (at least 30 minutes!). Don’t forget: You need your accreditation to enter the venue and the Volunteer Center.

The Outfit includes:

• Jacket
• Gilet
• T-Shirts (one t-shirt for two days, max. 5 t-shirts)
• Sweater or vest

Volunteers who help with the assembly and dismantling or in the skills (if in the skill necessary) will also receive a work outfit:

• Work pants
• Work shoes
• T-Shirts
• Work gloves

Unfortunately, we do net have time for everyone to everything and change sizes. Everyone gets a package with the sizes of clothes previously given in the Volunteers profile. Please swap with each other, if something does not fit.

Snacks and drinks are always available at the Volunteer Center. Main meals are always served in the Main Restaurant.

Volunteers who are working at Schwarzl Freizeitzentrum will be dining in the Main Restaurant, which is set up on the ground floor of the Volunteer Center.

Volunteers who are working at the Media Center (Marketing & Communication) will be dining in the Media Buffet, which is set up at the Media Center.

Volunteers who are working in the working area “Side Events” will be dining either in the Main Restaurant or at the Side Event Location. It depends on the place of the Side Event.

• Welcome Reception Main Restaurant
• Welcome Competitiors Main Restaurant
• VIP Reception OC + OC Stadthalle
• Conference Messe
• Sponsor Lunch Main Restaurant
• Social Activity Lunchpaket
• VIP Reception CC + CC Stadthalle

Volunteers who are working in the working area “Logistics” will be dining either in the Main Restaurant or get a Lunch Package.

Main Restaurant

Opening hours lunch: 11:30 a.m. to 02:30 p.m.

Main dining time for Volunteers: 01:30 p.m. to 02:30 p.m.

Opening hours dinner: 05:00 p.a. to 07:00 p.m.

Main dining time for Volunteers: 06:00 p.m. to 07:00 p.m.

Please avoid peak times so that our competitors do not have to wait!

Media Buffet

Hot meals: 11:30 a.m. to 02:30 p.m.

• Group Lead
  The Group Lead is your first person to contact for problems and little decisions – please contact him/her immediately if you need help or a decision.

• Supervisor
  Contact the Supervisor for problems and decisions that the Group Lead cannot make. The Group Lead contacts the Supervisor.

• Volunteer-Manager
  If your Supervisor is not available, please contact the Volunteer Manager Bibiane. This also includes private cases or health problems.

For Volunteers who are working in Skills:

• Workshop Manager
  The Workshop Manager is your first person to contact for problems and little decisions – please contact him/her immediately if you need help or a decision.

If you get sick or you cannot come to your shift, always contact both your Supervisor/Workshop Manager and the Volunteer Manager Bibiane ([email protected]).

For the communication during the event SLACK is used. SLACK is a messaging service like WhatsApp, except that it can also be used simply via an e-mail address, so no phone number needs to be provided. In addition, SLACK can also be easily used on a laptop. You get access to the “channels” you need and get all the important information. Please download the app “SLACK” from “Google Commerce Ltd” so that we are all connected during the event.

For Volunteers who are working in Skills:

For the communication during the event WhatsApp is used.

Everyone who wants to enter the venue has to be tested, vaccinated or recovered. All volunteers will be tested every 48 hours, no matter if you are vaccinated or not. There is a EuroSkills test station at the Schwarzl Freizeitzentrum. please enter your phone number in your volunteer profile, because you will receive the test result via SMS. The tests are free of charge!

In addition, download the “Stop Corona” app from the Austrian Red Cross. With this app you can easily save contacts with other people anonymously. The Bluetooth must be turned on to make the app work. If someone is infected with Corona, this person can easily submit a message via the app and the contacts of the last two days will be notified anonymously. The receiver does not find out who the infected person is.

As further precautionary measures, the Red Cross is always on site, isolation areas are set up, and a quarantine hotel is available.

Further questions contact: [email protected]